PRIVACY POLICY
This website is owned
and manage by myqstar.com
By visiting the myqstar.com website or any other websites
operated by myqstar.com or its affiliates (collectively, the "Site"),
you agree to accept the practices described in this Privacy Notice. If you do
not agree to the terms of this Privacy Notice, please do not use the Site. Each
time you use the Site, you should check the date of this Privacy Notice (which
appears above) and review any changes that have been made since your last visit
to the Site. As with all shopping websites, we collect personal information
from you.
At myqstar.com, we understand that you value
your privacy and wish to have your personal information kept secure, that’s why
we are committed to protecting your privacy of any personal information
provided to us. Our Privacy Policy describes generally how we manage your
personal information and safeguard your right privacy.
WHAT
PERSONAL INFORMATION DO WE COLLECT AND STORE?
So that we can provide services to you, we may ask for personal
details such as your name, address, telephone number or e-mail address.
Personal Information is collected when you create an account with us, place an
order on the website, or when you communicate to any of our departments such as
customer service, sales or technical services through the Site, telephone,
email or fax. Some examples of where we may need these details are pre-orders,
home deliveries, competitions & promotions and when you opt-in to receiving
marketing newsletters from myqstar.com.
myqstar.com takes measures to ensure your personal information
is protected from unauthorized access, loss, misuse, disclosure or alteration.
We also take measures to destroy or permanently de-identify personal
information when it is no longer required. The types of measures we take vary
with the type of information, and how it is collected and stored.
Generally, you have no obligation to provide any information
requested by us. If you choose to withhold requested information however, we
may not be able to provide you with the goods and services that depend on the
collection of that information.
We may collect and process the following Information about you:
o Data that you give by
filling in structures on our Platform, including data gave at the time of
enrolling to use our Platform and other registrations (eg: online media
logins), subscribing to our Services, posting material;
o We may pass your name,
address, mail and phone number to a third party in order to make delivery of
the product to you (for example to our courier or supplier). You must only
submit to us the Site information which is accurate and not misleading and you
must keep it up to date and inform us of changes;
o Your email address
from a third party if you indicate that you have consented to that third party
sharing your Information with us; and we may use the information to improve our
products and services;
o Details about your
computer, including but not limited to your IP address, operating system and
browser type, as well as information about your general internet usage (e.g. by
using technology that stores information on or gains access to your device,
such as cookies, tracking pixels, web beacons, etc., (together,
"Cookies"); However, we don’t use cookies or gather information when
you do your payments from the payment gateway.
o We don’t keep any
credit card details in our data base or server, which processed through PayFort
and Network International payment channels.
o The Information you
give when you enter competition or promotion through our Platform, provide
reviews, testimonials or feedback on our Platform;
o Data you give us, or
that we may gather from you, when you report an issue with our Platform;
o A record of
correspondence in the event that you contact with us;
o In the event that you
download or use our mobile application, we may receive information about your
area and your mobile device, including a unique identifier for your device;
COLLECTING
INFORMATION AND WHAT WE DO WITH IT?
We respect your privacy. Any personal information that we
collect about you will be used and disclosed by us so that we can provide you
with the services that you have requested, or otherwise to enable us to carry
out our business as suppliers of goods, such as
o Provide our services
o Respond to your
enquiries
o Customize users'
experience, measure interest in our services, and inform users about services
and updates
o Handle orders,
delivery and payments
o Communicate marketing
and promotional offers to you
o Update our records and
maintain any online account you may have with us
o Enable third parties
to carry out technical, logistical or other functions on our behalf.
Each time we use your personal information for
advertising purposes such as promotions, surveys and newsletter, we will give
you the opportunity to decline to receive any further information from us.
DISCLOSING
YOUR PERSONAL INFORMATION
o All information
contained by myqstar.com is treated as strictly confidential and myqstar.com
does not and will not disclose or share such confidential information to / with
any external organization.
o The users’ privacy is
very important to us. We do not and shall not at any point in time, either sell
or rent users’ personal information to third parties without users’ explicit
consent.
o We may be required
from time to time to disclose users’ personal information to Governmental or
law enforcing agencies or our regulators, but we will only do so under proper
authority.
o myqstar.com also
reserves the right to make use of the personal information in any investigation
or judicial process relating to fraud on account of such transactions during
the period myqstar.com retains such information.
o We may also disclose
personal information to enforce our policies, respond to claims that a posting
or other content violates other’s rights, or protects anyone’s rights, property
or safety.
o We may also share
personal information with Corporate affiliates who help detect or prevent
potentially illegal acts and provide joint services (Our corporate affiliates
will market only to users who ask them to).
o Service providers who
help with our business operations.
STORING AND
SECURING YOUR PERSONAL INFORMATION
We are committed to maintaining the confidentiality of the
information that you provide us and we will take all reasonable precautions and
necessary measures to protect your personal information. Our electronic
information systems are password protected to prevent unauthorized access. We
have adopted security measures in an effort to protect personal information
from loss, misuse or alteration while it is under our control. Our staff are
trained and required to protect the privacy of your personal information.
All credit/debit cards details and personally identifiable
information will NOT be stored, sold, shared, rented or leased to any third
parties
In order to maintain this protection, we caution you not to
provide your password to anyone. We recommend that, if you share your computer
with other people, you close your browser window when your session is
completed. Signing off will protect your information if you share a computer
with someone else or are using a computer in a public place.
If you believe that your password has been
misused, please notify us immediately.
CORRECTING YOUR
INFORMATION AND REMOVAL/OPT-OUT
If your name, e-mail, telephone number or
other Personal Information changes, you may update, correct or omit the
relevant information by going to your profile under “My Account”. If you
request us to do so, we will amend any personal information which is inaccurate,
incomplete or out of date. You may \ directly contact us or send an email at support@myqstar.com. In
addition, if you no longer wish to receive communications from us you may
opt-out by emailing us at support@myqstar.com or by clicking on the
unsubscribe link within any marketing e-mail you receive from us.
The Site is a general audience website and is
not directed to children under the age of 13. We will never knowingly collect
personally identifiable information from children under the age of 13 without
verifiable parental consent. If you are under the age of 13, please do not
provide us with personally identifiable information of any kind whatsoever. If
we become aware that a user is under the age of 13 and has submitted Personal
Information without verifiable parental consent, we will remove his or her
personally identifiable information from our files. We understand that children
may not fully understand all of the provisions of this Privacy Notice or make
informed decisions about the choices that are made available to adult users of
the Site. We encourage parents and guardians to spend time with their children
online and to be familiar with the websites they visit. support@myqstar.com
does not sell products to persons under the age of 18. If you are under the age
of 18, you are required seek the consent of your parent or guardian to purchase
products from the Site.
THIRD PARTY
ADVERTISERS AND EXTERNAL LINKS
OWe maintain relationships with third party
affiliates, thus we may feature links to other websites. Although we do not and
cannot control the activities of the third parties that operate such websites,
you can be sure that we will stop doing business with any affiliate that
engages in abusive practices, including, for example, spam, trademark
infringement, or unlawful activities. Myqstar.com is not responsible for the
privacy practices or content of any other websites besides its own.
REVISIONS TO
OUR PRIVACY POLICY
From time to time it may be necessary for us
to amend our privacy policy, thus we reserve the right to its revision, and we
strongly suggest that you visit and review our Privacy Policy periodically to
make sure you understand how information you provide will be used. However, you
can be confident that any changes will be in accordance with the general
Privacy Act and the National Privacy Principles.
SSL is enabled on cart and checkout pages. All
credit/debit cards’ details and personally identifiable information will NOT be
stored, sold, shared, rented or leased to any third parties.
IN NO EVENT WILL myqstar.com OR ITS PARENT,
AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING
THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF
YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY
FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN
OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING
LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES
THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS
OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED
LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
BASIS, EVEN IF OURSHOPEE.COM OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In case you want to get in touch with us, or
to provide your feedback, we are always there for you. In fact it is a pleasure
to hear from our valued customers. Kindly feel free to contact our customer
care team via email: support@myqstar.com.
